Loyalty & Brand Engagement

Build a super-loyal, super-engaged customer base that stay longer, spend more, and tell their mates all about you.

 

How? Well, a loyalty programme is a great place to start.

 

After building specialist loyalty schemes in the UK for many years, we’ve set up shop in New Zealand - and we’re managing one of the country’s biggest reward programmes for Vodafone NZ.

 

We think your loyalty programme should be built for your business, so there’s no one-size-fits-all solution. It’s about what’s best for you and our customers. When we design your programme, we’ll cover: the strategy, approaching and managing partners, and measuring the success.

For more on Loyalty, read our Loyalty & Rewards Mini Series here.

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OUR CLIENTS SAY...

“I couldn’t recommend Rapport’s services more highly – Leonie and her team frequently go beyond the call of duty and will leave no stone unturned when working on a solution for your business. They boast a wide network of contacts within the New Zealand despite being a relatively new business. In the two years I’ve worked with them, they have somehow sustained the same high level of performance from day one and are always reliable and responsive - exactly what is needed in a partnerships agency.

The Rapport team are a huge asset to the Vodafone business.”

Vodafone

It's great to work with an agency that really understand our objectives and make a difference from day 1.

WithU

“We’ve been working with Rapport for a number of years and they are great to deal with, the team always goes the extra mile to help us when we need it. A really professional team that ensures SLAs are met and really solution-focused when any challenges arise, plus the team are a great bunch of people and a pleasure to work with.”

AA Insurance

“I couldn’t recommend Rapport’s services more highly – Leonie and her team frequently go beyond the call of duty and will leave no stone unturned when working on a solution for your business. They boast a wide network of contacts within the New Zealand despite being a relatively new business. In the two years I’ve worked with them, they have somehow sustained the same high level of performance from day one and are always reliable and responsive - exactly what is needed in a partnerships agency. The Rapport team are a huge asset to the business.”

One New Zealand